Tourcube software

Relationships: clients, vendors, and the trade.

Three sides of your business, each with a full screen: the guests you serve, the suppliers you operate with, and the agencies that sell for you.

All areasSellingOperationsAccountingClients & TradeGuest ExperienceIntegrations
Clients

Customer profiles

Manage all interactions with clients, agents, and wholesale partners in one centralized platform. Website inquiries flow straight in — no double entry — and rich profile data plus historical touchpoints power segmented mailing lists. Why is a tour operator CRM different from a general one? Read our guide to tour operator CRM.

  • Automatic sync of contacts, updates, and unsubscribes with HubSpot or Mailchimp
  • All client communications tracked, including email synced from Outlook
  • User-defined email templates and contact scripts
  • Familial and organizational relationships linked across profiles
  • Credit-card tokens stored securely in Authorize.net CIM
  • Travel credits tracked and applied to future bookings
  • Destination- and trip-specific reference lists built from past traveler evaluations
  • Booking history rows color-coded by the same status rules as booking search, so state reads at a glance
Every panel of the Client screen
ContactProfileCustom FieldsCommunicationsInquiriesBookingsBooking TransfersCustom QuotesInterestsCommentsTasksCredits & DiscountsSurvey ResultsWaitlist Requests
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Client
Alex MorganEditNew BookingNew QuoteEmailTrip ShopperPortalHubSpotPrint LabelClose
ActiveID1002451 CopyAGE47TRIPS2NEXT TRIPAMF Amalfi Coast HikingLAST CONTACT09/17/2026MOBILE541-555-0172alex.morgan@example.com
«
Overview Profile Communications Inquiries Bookings Waitlist Requests Custom Quotes Interests Comments Tasks Credits & Discounts Survey Results Lists Custom Fields Change History
Upcoming BookingsColumnsExport
Booking #StatusTrip CodeTripDepartsAdultsValueBalanceActions
197148BKAMFAmalfi Coast Hiking03/18/20272$13,930.00$0.00View Evaluation
Totals2$13,930.00$0.00
Past BookingsColumnsExport
Booking #StatusTrip CodeTripDepartsAdultsValueBalanceActions
188207CPYWEYosemite Weekend Escape10/17/20252$3,780.00$0.00View Evaluation
176450CPAPHAndes & Pacific Highlands09/12/20242$10,480.00$0.00View Evaluation
Totals4$14,260.00$0.00
Trips TakenEdit
Trips Taken:2
Trips Travelled:2
Loyalty Trip Count Override:—
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Client
Alex MorganEditNew BookingNew QuoteEmailTrip ShopperPortalHubSpotPrint LabelClose
ActiveID1002451 CopyAGE47TRIPS2NEXT TRIPAMF Amalfi Coast HikingLAST CONTACT09/17/2026MOBILE541-555-0172alex.morgan@example.com
«
Overview Profile Communications Inquiries Bookings Waitlist Requests Custom Quotes Interests Comments Tasks Credits & Discounts Survey Results Lists Custom Fields Change History
General CommentAdd to CommentsView CommentsEdit General Comment
General Comment:Prefers window seats; celebrating their 25th anniversary on the Amalfi trip.
PhoneEdit
Mobile preferred541-555-0172
Home Phone:541-555-0143
EmailEdit
Primary Email:alex.morgan@example.com
Marketing Email:alex.morgan@example.com
AddressEdit
Address 1:214 Riverbend Lane
City:Ashland
State:Oregon
Postal Code:97520
Country:United States
HouseholdColumns
FirstLastAgeGenderStatusTypeEmailBirthActions
AlexMorgan47MaleActiveHead of householdalex.morgan@example.com04/20/1979
JamieMorgan45FemaleActiveSpousejamie.morgan@example.com09/02/1981View
Created 07/16/2023 · Modified 09/24/2026 by Priya Raman
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Vendor
Cascade Alpine Lodge
ActiveAccommodationBooked DirectlyPTQ 4.62
Find Vendors

Classification

Edit
Vendor TypeAccommodation
Supply ChainBooked Directly
CurrencyNOK — Norwegian Krone

Vendor

EditHistory
Vendor ID2417Copy
Alternate ID—
Accounting IDCAL-2417

Flags

Edit
✓ PreferredProduct Level Sales Distributions / Location SearchXL Penalty ServiceTemporary VendorVendor Requires Update
«
General Contacts Products Property Description Contract Communications Tasks Bookings Departures Payments History Update Log
PAYMENTS 4 payment requests
TypeRecordTrip CodeDepartsServiceTxn TypeRequestedApprovedStatusDuePaid
DD-4471FJE01/04/2027Group allocation · 7 roomsDepositNOK 42,000.00NOK 42,000.00Paid08/11/202608/15/2026
DD-4471FJE01/04/2027Group allocation · 7 roomsBalanceNOK 63,000.00—Requested11/05/2026—
B197117FJE01/04/2027Deluxe Fjord Room · 3 ntsDepositNOK 4,455.00NOK 4,455.00Paid04/18/202604/17/2026
B196982FJE06/18/2026Single Fjord Room · 2 ntsRefund-NOK 2,970.00-NOK 2,970.00Paid—06/30/2026
SUMMIT TRAILSCtrl K?✨Support RequestLog Out
Vendor
Cascade Alpine Lodge
ActiveAccommodationBooked DirectlyPTQ 4.62
Find Vendors

Classification

Edit
Vendor TypeAccommodation
Supply ChainBooked Directly
CurrencyNOK — Norwegian Krone

Vendor

EditHistory
Vendor ID2417Copy
Alternate ID—
Accounting IDCAL-2417

Flags

Edit
✓ PreferredProduct Level Sales Distributions / Location SearchXL Penalty ServiceTemporary VendorVendor Requires Update
«
General Contacts Products Property Description Contract Communications Tasks Bookings Departures Payments History Update Log
PAYMENTS 4 payment requests
TypeRecordTrip CodeDepartsServiceTxn TypeRequestedApprovedStatusDuePaid
DD-4471FJE01/04/2027Group allocation · 7 roomsDepositNOK 42,000.00NOK 42,000.00Paid08/11/202608/15/2026
DD-4471FJE01/04/2027Group allocation · 7 roomsBalanceNOK 63,000.00—Requested11/05/2026—
B197117FJE01/04/2027Deluxe Fjord Room · 3 ntsDepositNOK 4,455.00NOK 4,455.00Paid04/18/202604/17/2026
B196982FJE06/18/2026Single Fjord Room · 2 ntsRefund-NOK 2,970.00-NOK 2,970.00Paid—06/30/2026
SUMMIT TRAILSCtrl K?✨Support RequestLog Out
Vendor
Cascade Alpine Lodge
ActiveAccommodationBooked DirectlyPTQ 4.62
Find Vendors

Classification

Edit
Vendor TypeAccommodation
Supply ChainBooked Directly
CurrencyNOK — Norwegian Krone

Vendor

EditHistory
Vendor ID2417Copy
Alternate ID—
Accounting IDCAL-2417

Flags

Edit
✓ PreferredProduct Level Sales Distributions / Location SearchXL Penalty ServiceTemporary VendorVendor Requires Update
«
General Contacts Products Property Description Contract Communications Tasks Bookings Departures Payments History Update Log
CONTACT & IDENTITY
Phone:+47 57 87 50 00
Toll Free:+47 800 33 500
Website:cascadealpinelodge.example
Reservations Email:res@cascadealpine.example
Currency:NOK
Avg. PTQ Score:4.62
Accounting ID:V-2417
Alternate ID:—
ADDRESS
Address:Lovegen 14
6789 Loen, Vestland
Norway
Destination:Norway › Fjordland
MAILING ADDRESS
Address:Same as physical
Attn:Reservations Office
Catalog

Vendor & product management

The Products module is the foundation of both pre-packaged trips and custom quote proposals: vendors and their products, with contracts, content, images, pricing, and inventory in one place.

  • Complete vendor records: contacts, communications, tasks, bookings, departures, payments, and update history
  • Contract management with seasons, taxes, payment policies, supply-chain sourcing, and contract documents
  • Vendor payment policies drive payables automatically: deposit and final-payment rules with cancellation deadlines
  • A content library per property — descriptions, meal information, directions, check-in details, images — flowing into proposals, itineraries, and your website
  • Unlimited products per vendor; direct or third-party-supplier sourcing
  • Seasonal pricing and product-level inventory
Every panel of the Vendor screen
GeneralProductsContractContactsProperty DescriptionCommunicationsTasksBookingsDeparturesPaymentsHistoryUpdate Log
Trade

Agency management

Full travel-agency relationship management: agency locations and parent groups, agents, commission structures, and every quote, booking, and inquiry the agency has generated — on one screen. Read the guide to DMC and inbound tour operator software.

  • Commission groups with travel-date ranges and defaults, driving commission automatically on agency bookings
  • Parent and branch agency structures with IATA / CLIA / ARC identification
  • Consortium relationships tracked per agency, so preferred-partner terms follow their bookings
  • Agency statements and record merge commands built in
  • Agent-facing portal access with optional guest-price suppression for wholesalers
  • Address saves fan out to the agency’s bookings and non-satellite agents in one transaction, with exact counts shown before you commit
Every panel of the Agency screen
AddressAgentsSales EventsCustom QuotesBookingsInquiriesCommissionsCustom FieldsAttachments
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Agency
Meridian Travel Collective
ActiveRetail Location
‹ Find AgenciesEdit Identity

Agency

Agency ID4172Copy
Agency ContactRachel Winters
Modified07/30/2026 · jblake

Classification

Edit
Record TypeTravel Agency
AffiliationVirtuoso
Client TypeAgency — Preferred
Lead SourceATTA Referral

Identifiers

Edit
ARC / IATA05-771234
CLIA #—
Tax ID—
Alternate ID—
Branch Code—
Block Code—
Group—

Flags

Edit
✓ WholesalerSuppress Guest PricesDefault Unassigned Agency
«
Header Agents Sales Events Custom Quotes Bookings Inquiries Group Members Custom Fields Travel Credits & Discounts Attachments Merge Agency Statement Change History
AddressEdit Address
Location Name:Meridian Travel Collective — Sarasota
Contact Email:rachel@meridiantravel.example
Address Ln 1:412 Bayfront Drive, Suite 210
City:Sarasota
State / Province:Florida
Country:United States
Postal Code:34236
Phone:941-555-0190
Saving the address also updates it on this agency’s bookings and agents (satellite agents keep their own). The Edit Address window shows how many will change before you save.
Commission GroupsColumnsAdd Group
GroupFromToDefaultActions
Preferred Partner · 15%01/01/202612/31/2027✓Modify Delete
Group Series · 12%01/01/202612/31/2028Modify Delete
Parent AgencySearch / Set Parent…Remove Parent
Parent Agency:Meridian Travel Group HQ (4001)
Parent Address:100 Harbor Plaza, Tampa, Florida, 33602
The parent agency’s name and address are shown for reference. Setting a parent links this agency to it and does not change the parent’s record.
Agency Logo
MERIDIAN

Uploading a new file replaces this one.

SUMMIT TRAILSCtrl K?✨Support RequestLog Out
Agency
Meridian Travel Collective
ActiveRetail Location
‹ Find AgenciesEdit Identity

Agency

Agency ID4172Copy
Agency ContactRachel Winters
Modified07/30/2026 · jblake

Classification

Edit
Record TypeTravel Agency
AffiliationVirtuoso
Client TypeAgency — Preferred
Lead SourceATTA Referral

Identifiers

Edit
ARC / IATA05-771234
CLIA #—
Tax ID—
Alternate ID—
Branch Code—
Block Code—
Group—

Flags

Edit
✓ WholesalerSuppress Guest PricesDefault Unassigned Agency
«
Header Agents Sales Events Custom Quotes Bookings Inquiries Group Members Custom Fields Travel Credits & Discounts Attachments Merge Agency Statement Change History
AddressEdit Address
Location Name:Meridian Travel Collective — Sarasota
Contact Email:rachel@meridiantravel.example
Address Ln 1:412 Bayfront Drive, Suite 210
City:Sarasota
State / Province:Florida
Country:United States
Postal Code:34236
Phone:941-555-0190
Saving the address also updates it on this agency’s bookings and agents (satellite agents keep their own). The Edit Address window shows how many will change before you save.
Commission GroupsColumnsAdd Group
GroupFromToDefaultActions
Preferred Partner · 15%01/01/202612/31/2027✓Modify Delete
Group Series · 12%01/01/202612/31/2028Modify Delete
Parent AgencySearch / Set Parent…Remove Parent
Parent Agency:Meridian Travel Group HQ (4001)
Parent Address:100 Harbor Plaza, Tampa, Florida, 33602
The parent agency’s name and address are shown for reference. Setting a parent links this agency to it and does not change the parent’s record.
Agency Logo
MERIDIAN

Uploading a new file replaces this one.

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