Tourcube software

Operations: run every departure with confidence.

The departure record is the operational heart of Tourcube: seventeen panels covering bookings, inventory, money, air, documents, and communications.

All areasSellingOperationsAccountingClients & TradeGuest ExperienceIntegrations
Operations

Departure management

The departure screen is the deepest in the platform — seventeen working panels covering every aspect of running a group: bookings and passengers, budget and operations, accounting split into vendor payments and booking receipts, pricing, inventory and waitlist, group allocations, and departure setup. Wondering what departure software should handle? Read our guide to scheduled departures and group tours.

  • Operational reports including rooming lists, manifests, air lists, booked options, and swag lists
  • Vendor and passenger communications managed per departure
  • Guest-facing portal documents, departure itineraries, and trip planners
  • Integrated forms and pre-trip questionnaires
  • Air management for the whole group
  • Custom fields, tasks, and comments at the departure level
  • Availability computed live from allotments: rooms available = allotment minus sold; persons account for guides automatically
Every panel of the Departure screen
BookingsBudget & OperationsAccountingPricingInventory & WaitlistReportsPortal DocsItineraryAirVendor CommsPax CommsTasksCommentsGroup AllocationsForms & PTQCustom FieldsSetup
SUMMIT TRAILSCtrl K?✨Support RequestLog Out
Trip Departure
Change StatusRefresh ScreenBooking LinkCreate BookingClose
FJE · Fjordland Explorer Hiking · 01/04/2027 · FJE010427
Copy
ActiveJan 4 – Jan 14, 2027 (11 days)•88 days to departure
Edit
DeveloperJordan Blake
OperationsCasey Nguyen
SupportPriya Raman

Guides

Edit
Erik Solheim, Mia Larsen

Pax

Min / Max4 / 16
Sold14
Avail2

Rooms

Max9
Sold8
Avail1

Flags

Edit
✓ Departure Confirmed✓ Itinerary Complete
InventoryColumnsModify Inventory
Min Pax
4
Max Pax
16
Pax Avail
2
Max Rooms
9
Rooms Avail
1
Room TypeRms AlotRms SoldRms AvailPsn AlotGuestsGuidesPsn Avail
Double65.00112102
Single22.000220
Guide Room11.000220
Booked8.00122
Available (departure cap)max 91max 162
Waitlist
ColumnsPrint LabelsAdd to Waitlist
Create DateCreate UserNamePaxStatusCommentActions
No waitlist entries for this departure.
Cancel / Clear change the row’s status; rows are never deleted. Clear goes straight on to a new booking for that client.
SUMMIT TRAILSCtrl K?✨Support RequestLog Out
Trip Departure
Change StatusRefresh ScreenBooking LinkCreate BookingClose
FJE · Fjordland Explorer Hiking · 01/04/2027 · FJE010427
Copy
ActiveJan 4 – Jan 14, 2027 (11 days)•88 days to departure
Edit
DeveloperJordan Blake
OperationsCasey Nguyen
SupportPriya Raman

Guides

Edit
Erik Solheim, Mia Larsen

Pax

Min / Max4 / 16
Sold14
Avail2

Rooms

Max9
Sold8
Avail1

Flags

Edit
✓ Departure Confirmed✓ Itinerary Complete
Pax CommunicationsTag
Document Stage
Final Documents ▾
From
Jordan Blake ▾
Output Method
Email ▾
Script
Default for each booking’s brand ▾
BookingIDNamePaxEmailTripResultActions
197101James CarterYj.carter@example.comFjordland Explorer HikingBooking View Email
197109Sarah Bennetts.bennett@example.comFjordland Explorer HikingBooking View Email
197117Daniel HollowayY—Fjordland Explorer Hikingno emailBooking View Email
197122Linda DixonYl.dixon@example.comFjordland Explorer HikingBooking View Email
197131Debby Parkerd.parker@example.comFjordland Explorer HikingBooking View Email
197138Barry EllisYb.ellis@example.comFjordland Explorer HikingBooking View Email
197143Debra MonroeYd.monroe@example.comFjordland Explorer HikingBooking View Email
SUMMIT TRAILSCtrl K?✨Support RequestLog Out
Trip Departure
Change StatusRefresh ScreenBooking LinkCreate BookingClose
FJE · Fjordland Explorer Hiking · 01/04/2027 · FJE010427
Copy
ActiveJan 4 – Jan 14, 2027 (11 days)•88 days to departure
Edit
DeveloperJordan Blake
OperationsCasey Nguyen
SupportPriya Raman

Guides

Edit
Erik Solheim, Mia Larsen

Pax

Min / Max4 / 16
Sold14
Avail2

Rooms

Max9
Sold8
Avail1

Flags

Edit
✓ Departure Confirmed✓ Itinerary Complete
BookingsColumnsDiscounts GivenAdd Booking
Booking IDStatusCreate DateReference NamePaxRoomsTotal PriceReceivedBalanceActions
197101PD02/19/2026CARTER,JAMES21$10,980.00$10,980.00$0.00View Air
197109BK03/18/2026BENNETT,SARAH11$6,380.00$1,200.00$5,180.00View Air
197117BK04/03/2026HOLLOWAY,DANIEL21$10,980.00$3,000.00$7,980.00View Air
197122BK04/20/2026DIXON,LINDA21$10,980.00$1,200.00$9,780.00View Air
197131PD05/22/2026PARKER,DEBBY11$6,380.00$6,380.00$0.00View Air
197138BK07/04/2026ELLIS,BARRY21$10,980.00$1,200.00$9,780.00View Air
197143BK09/07/2026MONROE,DEBRA21$10,980.00$1,200.00$9,780.00View Air

Bookings

Active7
Canceled0

Passengers

Active12
Canceled0
Non-Paying0

Pax Limits

Min Pax4
Max Persons16

Rooms & Guides

Rooms7
Guides2

Booking Value

Total$67,660.00

SUMMIT TRAILSCtrl K?✨Support RequestLog Out
Trip
YWE — Yosemite Weekend Escape
ActiveRoom-Type InventoryScheduled DeparturesModified 09/29/2026 by Jordan Blake
Find Trips

Identity

Change Trip NameEdit
Trip ID4102Copy
TypeScheduled
BrandSummit Trails
RatingModerate
Accm Rating—
Acct GroupNAM-North America

Terms

Edit
PaymentStandard
CancelStandard Cancellation

Duration

Edit
Days4
Nights3
Pre-Trip—
Publish to Web
Trip published. The website has accepted the update. Open trip page ↗
Active (Display on Web)
  Displayed on the brand website
Last Publish Date
10/05/2026
Last Publish User
Jordan Blake
Publish Trip to External CMS DatabasePreview JSON
Publishing rebuilds this trip’s JSON and pushes it (with its departures) to the brand’s website CMS. Publish is available while the trip is Active or Under Construction.
SUMMIT TRAILSCtrl K?✨Support RequestLog Out
Trip
YWE — Yosemite Weekend Escape
ActiveRoom-Type InventoryScheduled DeparturesModified 09/29/2026 by Jordan Blake
Find Trips

Identity

Change Trip NameEdit
Trip ID4102Copy
TypeScheduled
BrandSummit Trails
RatingModerate
Accm Rating—
Acct GroupNAM-North America

Terms

Edit
PaymentStandard
CancelStandard Cancellation

Duration

Edit
Days4
Nights3
Pre-Trip—
Depart DatesColumns
Show all departures
DepartsDepartureIDNightsStatus
10/29/2026YWE1029263Active
11/12/2026YWE1112263Active
12/03/2026YWE1203263Waitlist
07/01/2027YWE0701273Planned
+ Create Departure+ Copy Departure− Delete Departure
YWE111226Modify DepartureChange Date/Nights
✓ Departure ConfirmedItinerary CompleteFinal Details CompletePrivate
Start Date:11/12/2026
Status:Active
End Date:11/15/2026
Nights:3
Trip Developer:Jordan Blake
Max Rooms:6
Trip Operations:Casey Nguyen
Max Persons:12
Trip Support:Priya Raman
Min Pax:4
Display on Web:Yes
Payment Terms:Standard
Cancel Terms:Standard Cancellation
Guides:Dana Whitaker
SUMMIT TRAILSCtrl K?✨Support RequestLog Out
Trip
YWE — Yosemite Weekend Escape
ActiveRoom-Type InventoryScheduled DeparturesModified 09/29/2026 by Jordan Blake
Find Trips

Identity

Change Trip NameEdit
Trip ID4102Copy
TypeScheduled
BrandSummit Trails
RatingModerate
Accm Rating—
Acct GroupNAM-North America

Terms

Edit
PaymentStandard
CancelStandard Cancellation

Duration

Edit
Days4
Nights3
Pre-Trip—
Trip RulesEdit
Departures & inventory
✓ Scheduled Departures✓ Rooms Inventory✓ Persons Inventory✓ Room Type InventoryComposite Inventory
Pricing & options
Multiple Price CategoriesTiered PricingPrivate Available✓ Trip has OptionsTrip has Choice Groups
Travel requirements
Passport RequiredMandatory Evac InsuranceTrip Specific Terms
Communication & portal
Disable Automated EmailsSuppress in Portal
Travel & Booking DatesEdit
Travel Dates:06/10/2026 – 07/25/2027
Booking Dates:12/12/2025 – 07/15/2027
SeasonsColumnsCreate New Season
StartEndCurrentYearDescriptionActions
06/10/202602/05/2027Current20262026 SeasonCopy Modify Delete
02/06/202707/25/202720272027 SeasonCopy Modify Make Current Delete
Travel MonthsEdit
May, June, July, August, September, October
The months this trip travels — used when trips are searched by month, and on the website.
Product

Trip management

Define trips once with everything attached — and let the inventory model match how you actually sell. Tourcube supports standard, room-type, multi-category, and composite inventory per trip, with scheduled departures or blackout-date models for independent travel.

  • Departure dates with inventory control, seasons, and seasonal pricing
  • Seasonal content for itineraries and web publishing, managed per trip
  • Task schedules that generate departure to-dos automatically
  • Distribution settings and one-click publish to your website
  • Trip-level documents, forms, interests, and custom fields
  • Full change history on every trip
  • Multiple brands managed within a single database
  • Season-aware pricing with price codes; inventory methods per trip: standard, room-type, cruise, or composite
Every panel of the Trip screen
OverviewSegmentsPricingSeasonsDepartures & InventoryTask ScheduleTasksSeasonal ContentTrip InformationCustom FieldsInterestsDistributionPublish to WebDocuments & FormsChange History

Communications

Automated emails

Schedule automated emails using user-defined scripts and rules for timely, personalized communication at every stage. Read the guide to guest portals and traveler communications.


SUMMIT TRAILSCtrl K?✨Support RequestLog Out
Trip Departure
Change StatusRefresh ScreenBooking LinkCreate BookingClose
FJE · Fjordland Explorer Hiking · 01/04/2027 · FJE010427
Copy
ActiveJan 4 – Jan 14, 2027 (11 days)•88 days to departure
Edit
DeveloperJordan Blake
OperationsCasey Nguyen
SupportPriya Raman

Guides

Edit
Erik Solheim, Mia Larsen

Pax

Min / Max4 / 16
Sold14
Avail2

Rooms

Max9
Sold8
Avail1

Flags

Edit
✓ Departure Confirmed✓ Itinerary Complete
BookingsColumnsDiscounts GivenAdd Booking
Booking IDStatusCreate DateReference NamePaxRoomsTotal PriceReceivedBalanceActions
197101PD02/19/2026CARTER,JAMES21$10,980.00$10,980.00$0.00View Air
197109BK03/18/2026BENNETT,SARAH11$6,380.00$1,200.00$5,180.00View Air
197117BK04/03/2026HOLLOWAY,DANIEL21$10,980.00$3,000.00$7,980.00View Air
197122BK04/20/2026DIXON,LINDA21$10,980.00$1,200.00$9,780.00View Air
197131PD05/22/2026PARKER,DEBBY11$6,380.00$6,380.00$0.00View Air
197138BK07/04/2026ELLIS,BARRY21$10,980.00$1,200.00$9,780.00View Air
197143BK09/07/2026MONROE,DEBRA21$10,980.00$1,200.00$9,780.00View Air

Bookings

Active7
Canceled0

Passengers

Active12
Canceled0
Non-Paying0

Pax Limits

Min Pax4
Max Persons16

Rooms & Guides

Rooms7
Guides2

Booking Value

Total$67,660.00
SUMMIT TRAILSCtrl K?✨Support RequestLog Out
Trip Departure
Change StatusRefresh ScreenBooking LinkCreate BookingClose
FJE · Fjordland Explorer Hiking · 01/04/2027 · FJE010427
Copy
ActiveJan 4 – Jan 14, 2027 (11 days)•88 days to departure
Edit
DeveloperJordan Blake
OperationsCasey Nguyen
SupportPriya Raman

Guides

Edit
Erik Solheim, Mia Larsen

Pax

Min / Max4 / 16
Sold14
Avail2

Rooms

Max9
Sold8
Avail1

Flags

Edit
✓ Departure Confirmed✓ Itinerary Complete
Pax CommunicationsTag
Document Stage
Final Documents ▾
From
Jordan Blake ▾
Output Method
Email ▾
Script
Default for each booking’s brand ▾
BookingIDNamePaxEmailTripResultActions
197101James CarterYj.carter@example.comFjordland Explorer HikingBooking View Email
197109Sarah Bennetts.bennett@example.comFjordland Explorer HikingBooking View Email
197117Daniel HollowayY—Fjordland Explorer Hikingno emailBooking View Email
197122Linda DixonYl.dixon@example.comFjordland Explorer HikingBooking View Email
197131Debby Parkerd.parker@example.comFjordland Explorer HikingBooking View Email
197138Barry EllisYb.ellis@example.comFjordland Explorer HikingBooking View Email
197143Debra MonroeYd.monroe@example.comFjordland Explorer HikingBooking View Email
Communications

Generate communications for a whole departure at once.

The Communications panel is a generation engine: pick a document stage (invoices, pre-trip reminders, final documents, or an ad hoc trip communication), choose the sending user, and build the recipient list for the entire departure in one pass. Office BCC copies, travel-agent passenger inclusion, and per-run custom scripts are all one checkbox away.

  • Document stages drive what gets generated, from confirmation to final docs
  • Recipient list built per departure with per-booking email status
  • Vendor communications tracked alongside passenger communications

Operations

Guide portal

A mobile-friendly portal where guides and trip leaders manage the departures they are assigned to.

  • View upcoming and past departures
  • Access guest lists and guest details
  • Upload required forms and documents, including expense reports
  • View and download all departure-related documents and reports
SUMMIT TRAILS 120 Ridgeline Way, Bend, OR 97702
800 555 0140
summittrails.example
Departure Report
Rooming List
Trip
Fjordland Explorer Hiking
Code
FJE010427
Departs
01/04/2027
Total Rooms
7
Doubles
5
Singles
2
Doubles
Room #1Carter, James
Carter, AnneAnniversary trip
Room #2Dixon, LindaGluten-free
Dixon, Robert
Room #3Ellis, Barry
Ellis, JoanGround floor preferred
Room #4Holloway, Daniel
Holloway, Karen
Room #5Monroe, Debra
Monroe, Paul
Singles
Room #6Bennett, SarahVegetarian
Room #7Parker, Debby
Total Guests: 12
SUMMIT TRAILS 120 Ridgeline Way, Bend, OR 97702
800 555 0140
summittrails.example
Departure Report
Departure Manifest
Trip
Fjordland Explorer Hiking
Code
FJE010427
Guests
12
NameCity and StateGenderDOBAgePrevious TripsOccupation
Carter, JamesAshland, ORM04/12/1961653Retired
Medical: None
Diet: None
Fitness: Hikes 3x weekly
Special Occasion: 25th wedding anniversary
Emergency: A. Carter · 555-0184
NameCity and StateGenderDOBAgePrevious TripsOccupation
Bennett, SarahSanta Fe, NMF09/02/1968581Architect
Medical: Penicillin allergy
Diet: Vegetarian
Emergency: T. Bennett · 555-0117
Insurance: Travelex · TX-88401
NameCity and StateGenderDOBAgePrevious TripsOccupation
Dixon, LindaBoise, IDF12/15/1957695Teacher
Diet: Gluten-free
Comments: Prefers front of van
Emergency: R. Dixon · 555-0122
Total Guests: 12
SUMMIT TRAILS 120 Ridgeline Way, Bend, OR 97702
800 555 0140
summittrails.example
Departure Report
Air Manifest — All Flights
Trip
Fjordland Explorer Hiking
Code
FJE010427
Departs
01/04/2027
Arrival Flights
DateAirlineFlightAirportsArrivesPaxClientsPre-Trip Services
01/03LufthansaLH 4102FRA–BGO2:15 PM6Carter J & A
Bennett S
Ellis B & J
Parker D
Group transfer · pre-night Hotel Havnekontoret
01/03KLMKL 1187AMS–BGO4:05 PM4Dixon L & R
Monroe D & P
Group transfer
01/04SASSK 277OSL–BGO9:40 AM2Holloway D & KPrivate transfer
Total Guests: 12
Departure Flights
DateAirlineFlightAirportsDepartsPaxClientsPost-Trip Services
01/14LufthansaLH 4103BGO–FRA11:20 AM12Carter J & A · Dixon L & R
Ellis B & J · Holloway D & K
Monroe D & P · Bennett S · Parker D
Group transfer
Total Guests: 12

Home base

Start anywhere in one click.

The home page is the operational front door: thirteen quick links with number hotkeys for tasks, inquiries, CRM search, recent bookings, Trip Shopper, booking creation, the web booking queue, Flex Reports, the KPI Dashboard, and your own departures split by development and operations role. Quick search jumps straight to any client, booking, departure, trip code, or custom quote by ID.

  • Task overview with overdue and due-today counts
  • Trip Shopper: filter and shop departures without leaving the dashboard
  • Web booking queue for reviewing incoming online bookings
  • Per-user layout: reorder or hide sections and tiles to match your role
  • Ctrl+K opens any screen by name; every destination in the menu is indexed
SUMMIT TRAILSCtrl K?✨Support RequestLog Out
Show Cancelled Show Custom Show Private Best Seller Only New Trips Only Sort by Trip Name Clear Filters Columns ⚙ Close
Trip CodeTrip NameDepartDaysAvailRoom AvailFrom
FJEFjordland Explorer Hiking01/04/20271121$5,490
FJEFjordland Explorer Hiking01/18/20271184$5,490
APHAndes & Pacific Highlands12/15/2026963$5,240
APHAndes & Pacific Highlands12/29/20269Waitlist0$5,240
YWEYosemite Weekend Escape10/29/20264105$1,890
PATPatagonia Explorer01/14/20271063$7,120
PATPatagonia Explorer02/05/20271011$7,120
7 departure(s)
INVENTORY
Room TypeHeldSoldOpen
Double651
Single220
REMINDER
January departure: charter transfer confirmed — note single supplement limited to 2.
SUMMIT TRAILSCtrl K?✨Support RequestLog Out
Welcome to Tourcube
Jump straight to a record, search by ID, or press Ctrl K to open any screen by name. Reorder or hide the sections and tiles to match how you work.
Customize home
QUICK LINK
TASK OVERVIEW
0
# of Tasks Overdue
2
# of Tasks Due Today
QUICK SEARCH
e.g. 50231
e.g. 100245
e.g. KENYA052823
e.g. PERU-14
e.g. Q-3391
SESSION INFORMATION
Userjblake
Current Date10/08/2026
DatabaseProduction
Session TypeStandard
LICENSE
CompanySummit Trails
Users14 of 20
VERSION
Build8.0.312
Released09/24/2026

Reports

The whole year on one screen.

The KPI Dashboard shows how the business is doing without you running anything: headline figures for the year so far, and a grid of charts covering sales, cash flow, and inquiry conversion. It reads live data every time you open it, and the filters live in the page address, so a view can be bookmarked or pasted to a colleague.

  • Six headline tiles: sales, bookings, passengers, average booking value, A/R due in 30 days, inquiry conversion
  • Sales by booking month and departure month, region, country, client home, and accounting group
  • Cash flow for the next 20 weeks: client payments due against vendor costs due
  • Inquiry conversion by lead source and close reasons, with a Table view behind every chart
  • Customize: rearrange or hide tiles and charts, and the layout is remembered per user
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KPI Dashboard

Data as of 10/08/2026Customize ▾
Base year2026
Compare1 prior year
MeasureSales $Passengers
InquiriesLast 90 days
Filters scope everything below
Sales YTD
$4.2M
▲ +11.6%vs 2025 YTD
Bookings YTD
1,284
▲ +8.1%vs 2025 YTD
Passengers YTD
3,912
▲ +9.6%vs 2025 YTD
Avg booking value
$3,271
▲ +3.2%vs 2025
A/R due · next 30 days
$612K
A/P due $438K · net +$174K
Inquiry conversion
32%
154 booked of 477 · last 90 days
Sales by booking month
Booked value by the month the booking was taken · 2026 vs 2025
20262025Table
$0$200K$400K$600K$800KJanFebMarAprMayJunJulAugSepOctNovDec
Sales by departure month
Booked value by travel month · 2026 vs 2025
20262025Table
$0$200K$400K$600K$800KJanFebMarAprMayJunJulAugSepOctNovDec
Cash flow — next 20 weeks
Client payments due (A/R) vs vendor costs due (A/P) · week ending
A/R dueA/P dueTable
$0$50K$100K$150K$200K10/910/2311/611/2012/412/181/11/151/292/12
Sales by region
Destination revenue split by travel date · 2026 vs 2025
20262025Table
$0$500K$1M$1.5M$2MEuropeSouth AmericaAfricaAsiaNorth AmericaOceania
Inquiry conversion by lead source
Inquiries received vs booked · last 90 days
InquiriesBookedTable
Website
61 / 212 · 29%
Referral
41 / 88 · 47%
Past guest
33 / 64 · 52%
Travel agent
13 / 51 · 25%
Trade show
4 / 36 · 11%
Social media
2 / 26 · 8%

SUMMIT TRAILSCtrl K?✨Support RequestLog Out
Trip Departure
Change StatusRefresh ScreenBooking LinkCreate BookingClose
FJE · Fjordland Explorer Hiking · 01/04/2027 · FJE010427
Copy
ActiveJan 4 – Jan 14, 2027 (11 days)•88 days to departure
Edit
DeveloperJordan Blake
OperationsCasey Nguyen
SupportPriya Raman

Guides

Edit
Erik Solheim, Mia Larsen

Pax

Min / Max4 / 16
Sold14
Avail2

Rooms

Max9
Sold8
Avail1

Flags

Edit
✓ Departure Confirmed✓ Itinerary Complete
Reports
Swag ListBooked OptionsTrip Manifest ExportGroup Air Manifest Export
Air Manifest
Client Profiles*
Final Bulletin
Guest Forms Status
Guide Contact List
Hotel List
Optional Services
Pax Forms ReportChoose form…
Passport Manifest*
Rooming List*
Trip Dining Manifest
Trip Itinerary
Trip Roster
Reports with * can be filtered for pax with a specified Trip Option. Check several reports to produce them in one go.
Create Guest Email Distribution List
Report Vendor
— all vendors — ▾
Trip Option
— all pax (control segment) — ▾
Comment Type
All Type ▾
Print Mode
Produce Selected Report(s)
Insight

Reporting

Operational and business reporting drawn from live data — the documents your operations team hands to hotels, guides, and transfer companies come straight out of the departure record.

  • Rooming lists, manifests, and air lists per departure
  • Export clients, booking data, evaluation responses, accounting transactions, and product information to Excel
  • Automated daily reports delivered by email and uploaded to AWS or Wasabi

Start the conversation

See these screens with your trips in them.

Tell us how you run trips today. We will walk the workflows that match and give you an honest read on fit. No slide decks.

Talk to us