Tourcube software

Relationships: clients, vendors, and the trade.

Three sides of your business, each with a full screen: the guests you serve, the suppliers you operate with, and the agencies that sell for you.

All areasSellingOperationsAccountingClients & TradeGuest ExperienceIntegrations
Clients

Customer profiles

Manage all interactions with clients, agents, and wholesale partners in one centralized platform. Website inquiries flow straight in — no double entry — and rich profile data plus historical touchpoints power segmented mailing lists.

  • Automatic sync of contacts, updates, and unsubscribes with HubSpot or Mailchimp
  • All client communications tracked, including email synced from Outlook
  • User-defined email templates and contact scripts
  • Familial and organizational relationships linked across profiles
  • Credit-card tokens stored securely in Authorize.net CIM
  • Travel credits tracked and applied to future bookings
  • Destination- and trip-specific reference lists built from past traveler evaluations
  • Booking history rows color-coded by the same status rules as booking search, so state reads at a glance
Every panel of the Client screen
ContactProfileCustom FieldsCommunicationsInquiriesBookingsBooking TransfersCustom QuotesInterestsCommentsTasksCredits & DiscountsSurvey ResultsWaitlist Requests
Client: Alex Morgan
ID 1002451 Last contact:03/18/2026 Age:47 Trips:1 Status:Active Type:—
Do Not Mail Do Not Email Email Bounced Non-Deliverable Address Travel Agent Vendor Contact
«
Contact Profile Custom Fields Communications Inquiries Bookings Booking Transfers Custom Quotes Interests Comments Tasks Credits & Discounts Survey Results Waitlist Requests
BOOKINGS Columns ▾   ⤢ Expand
Booking #StatusTrip CodeTrip NameDepartAdultsTotal PriceBalance Due
197144BKFJEFjordland Explorer Hiking08/14/20262$12,990.00$10,590.00
188207CPYWEYosemite Weekend Escape10/17/20252$3,780.00$0.00
176450CPAPHAndes & Pacific Highlands09/12/20242$10,480.00$0.00
Totals6$27,250.00$10,590.00
Trips Taken:2
Loyalty Trip Count Override:—
Client: Alex Morgan
ID 1002451 Last contact:03/18/2026 Age:47 Trips:1 Status:Active Type:—
Do Not Mail Do Not Email Email Bounced Non-Deliverable Address Travel Agent Vendor Contact
«
Contact Profile Custom Fields Communications Inquiries Bookings Booking Transfers Custom Quotes Interests Comments Tasks Credits & Discounts Survey Results Waitlist Requests
COMMENT
General Comment:Prefers window seats; celebrating 25th anniversary on the Norway trip.
PHONE
Phone Format:United States
Home Phone:15415550143
Work Phone:—
Ext:—
Mobile:15415550172
Preferred Phone:Mobile
EMAIL
Primary Email:alex.morgan@example.com
Marketing Email:alex.morgan@example.com
Secondary Email:—
ADDRESS
Address 1:214 Riverbend Lane
Address 2:—
City:Ashland
State:Oregon
Postal Code:97520
Country:United States
HOUSEHOLD
Household Type:Couple
Mailing Name:Alex & Jamie Morgan
Members:Alex Morgan · Jamie Morgan
Cascade Alpine Lodge
Active Accommodation Booked Directly
Vendor ID:2417 Location:Loen, Norway Currency:NOK — Norwegian Krone Products:6
«
General Products Contract Contacts Property Description Communications Tasks Bookings Departures Payments History Update Log
PAYMENTS 4 payment requests
TypeRecordTrip CodeDepartsServiceTxn TypeRequestedApprovedStatusDuePaid
B197144FJE08/02/2026Deluxe Fjord Room · 3 ntsDepositNOK 4,455.00NOK 4,455.00Paid05/15/202605/14/2026
B197144FJE08/02/2026Deluxe Fjord Room · 3 ntsFinalNOK 10,395.00NOK 10,395.00Approved07/03/2026—
DD-4471FJE08/20/2026Group allocation · 6 roomsDepositNOK 28,600.00—Requested07/20/2026—
B196982FJE06/18/2026Single Fjord Room · 2 ntsRefund-NOK 2,970.00-NOK 2,970.00Paid—06/30/2026
Cascade Alpine Lodge
Active Accommodation Booked Directly
Vendor ID:2417 Location:Loen, Norway Currency:NOK — Norwegian Krone Products:6
«
General Products Contract Contacts Property Description Communications Tasks Bookings Departures Payments History Update Log
PAYMENTS 3 payment requests
TypeRecordTrip CodeTripDepartsServiceTxn TypeCreatedRequestedStatus
DepartureFJE081426FJEFjordland Explorer Hiking08/14/2026Lodging · 7 rooms · 3 ntsDeposit03/18/2026NOK 42,000.00Paid
DepartureFJE081426FJEFjordland Explorer Hiking08/14/2026Lodging balanceBalance06/12/2026NOK 98,400.00Approved
Booking197322CQPeru Highlands & Sacred Valley11/20/2026FIT stay · 2 rooms · 2 ntsDeposit06/28/2026NOK 9,600.00Requested
Rows link to the owning booking, departure, or quote.
Cascade Alpine Lodge
Active Accommodation Booked Directly
Vendor ID:2417 Location:Loen, Norway Currency:NOK — Norwegian Krone Products:6
«
General Products Contract Contacts Property Description Communications Tasks Bookings Departures Payments History Update Log
CONTACT & IDENTITY
Phone:+47 57 87 50 00
Toll Free:+47 800 33 500
Website:cascadealpinelodge.example
Reservations Email:res@cascadealpine.example
Currency:NOK
Avg. PTQ Score:4.62
Accounting ID:V-2417
Alternate ID:—
ADDRESS
Address:Lovegen 14
6789 Loen, Vestland
Norway
Destination:Norway › Fjordland
MAILING ADDRESS
Address:Same as physical
Attn:Reservations Office
Catalog

Vendor & product management

The Products module is the foundation of both pre-packaged trips and custom quote proposals: vendors and their products, with contracts, content, images, pricing, and inventory in one place.

  • Complete vendor records: contacts, communications, tasks, bookings, departures, payments, and update history
  • Contract management with seasons, taxes, payment policies, supply-chain sourcing, and contract documents
  • Vendor payment policies drive payables automatically: deposit and final-payment rules with cancellation deadlines
  • A content library per property — descriptions, meal information, directions, check-in details, images — flowing into proposals, itineraries, and your website
  • Unlimited products per vendor; direct or third-party-supplier sourcing
  • Seasonal pricing and product-level inventory
Every panel of the Vendor screen
GeneralProductsContractContactsProperty DescriptionCommunicationsTasksBookingsDeparturesPaymentsHistoryUpdate Log
Trade

Agency management

Full travel-agency relationship management: agency locations and parent groups, agents, commission structures, and every quote, booking, and inquiry the agency has generated — on one screen.

  • Commission groups with travel-date ranges and defaults, driving commission automatically on agency bookings
  • Parent and branch agency structures with IATA / CLIA / ARC identification
  • Consortium relationships tracked per agency, so preferred-partner terms follow their bookings
  • Agency statements and record merge commands built in
  • Agent-facing portal access with optional guest-price suppression for wholesalers
  • Address saves fan out to the agency’s bookings and non-satellite agents in one transaction, with exact counts shown before you commit
Every panel of the Agency screen
AddressAgentsSales EventsCustom QuotesBookingsInquiriesCommissionsCustom FieldsAttachments
Meridian Travel Collective AgencyID: 4172
Active Retail Location Travel Agency Virtuoso IATA 05-771234
Agency Contact:Rachel Winters ARC / IATA:05-771234 CLIA #:— Lead Source:ATTA Referral Client Type:Agency — Preferred Wholesaler:✓
«
Profile
Address Agents Sales Events
Activity
Custom Quotes Bookings Inquiries
Setup
Commissions Group MembersSTUB Custom Fields
Files
Agency LogoSTUB Travel CreditsSTUB Attachments
Commands
MergeCMD Agency StatementCMD
ADDRESS
Location Name:Meridian Travel Collective — Sarasota
Contact Email:rachel@meridiantravel.example
Address Ln 1:412 Bayfront Drive, Suite 210
City:Sarasota
State / Province:Florida
Country:United States
Postal Code:34236
Phone:19415550190
Saving the address also pushes it to this agency’s bookings and non-satellite agents (one transaction; the Edit Address modal shows the exact counts before you save).
Meridian Travel Collective AgencyID: 4172
Active Retail Location Travel Agency Virtuoso IATA 05-771234
Agency Contact:Rachel Winters ARC / IATA:05-771234 CLIA #:— Lead Source:ATTA Referral Client Type:Agency — Preferred Wholesaler:✓
«
Profile
Address Agents Sales Events
Activity
Custom Quotes Bookings Inquiries
Setup
Commissions Group MembersSTUB Custom Fields
Files
Agency LogoSTUB Travel CreditsSTUB Attachments
Commands
MergeCMD Agency StatementCMD
COMMISSION GROUPS
Commission GroupTravel Date FromTravel Date ToDefault
Preferred Partner · 15%01/01/202612/31/2026✓Modify · Delete
Group Series · 12%01/01/202612/31/2027Modify · Delete
PARENT AGENCY
Parent:Meridian Travel Group HQ · AgencyID 4001
Start the conversation

See these screens with your trips in them.

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